1. Introduction

Rating Fixer ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our marketing and advertising services.

By using our website or submitting your information through our contact form, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect the following categories of personal information:

Contact Information: First name, last name, email address, and phone number.

Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically when you visit our website.

Communications: Records of your consent to receive SMS/text messages, including the date, time, and method of opt-in.

We collect information you provide directly (e.g., by filling out our contact form) and information collected automatically through cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide the services you request.

To send you SMS/text messages you have explicitly opted into, including service updates, appointment reminders, and promotional messages related to our marketing and advertising services.

To improve our website and services through analytics.

To comply with applicable laws and regulations.

To protect the rights, property, or safety of Rating Fixer, our clients, or others.

4. SMS / Text Message Policy

⚠ SMS Consent — Important Disclosure

No mobile information (including phone numbers and SMS opt-in data) will be shared with third parties or affiliates for marketing or promotional purposes. Opt-in consent is not transferable and is used solely to communicate with you directly.

How you opt in: You provide express written consent to receive SMS/text messages from

Rating Fixer by checking the opt-in checkbox on our website contact form and submitting your phone number.

Types of messages: By opting in, you may receive SMS messages related to our marketing and advertising services, including service updates, follow-up messages, and promotional offers.

Message frequency: Message frequency varies based on your engagement with our services.

Message & data rates: Standard message and data rates may apply depending on your mobile carrier and plan.

How to opt out: You may opt out of receiving SMS messages at any time by replying STOP to any message we send. After opting out, you will receive one final confirmation message and no further SMS messages will be sent.

How to get help: Reply HELP to any message for assistance, or contact us at [email protected].

No data sharing: All categories of personal information collected in connection with SMS opt-in — including your phone number and consent records — exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

5. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

Service Providers: Trusted third-party vendors who assist in operating our website or delivering our services (e.g., email delivery, CRM platforms), bound by confidentiality agreements and prohibited from using your data for any other purpose.

Legal Requirements: If required by law, court order, or governmental authority.

Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.

Protection of Rights: When necessary to protect the rights, safety, or property of Rating Fixer or others.

We will never share your SMS opt-in data or phone number with third parties for marketing or promotional purposes.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. SMS opt-in records and consent logs are retained for a minimum of 4 years to comply with telecommunications regulations. You may request deletion of your data at any time by contacting us.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or

electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal information, subject to certain exceptions.

Opt-Out of SMS: Reply STOP to any text message at any time.

Do Not Sell: We do not sell your personal information.

To exercise any of these rights, contact us at [email protected] or call +1 702-771-0221.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.